Frequently Asked Questions

A jewellery valuation is a detailed professional report that identifies and describes your item and provides an assessment of its current market value.

• Insurance replacement
• Resale or estate purposes
• Personal records

Most valuations are completed within 3–5 working days. Urgent requests can be prioritised.

Fees depend on complexity. Simple items from $100. You can send photos for a quote.

Yes, appointments are recommended to ensure availability.

• Your jewellery item(s)
• Certificates or previous valuations (if available)

Yes. We provide independent and unbiased valuations.

All items are handled with the highest level of care, security, and confidentiality.

Some items require specialised testing and detailed examination using professional equipment. This ensures accurate and reliable results.